Pricing that scales with you
Transparent plans built for operations teams of all sizes. No per-seat pricing surprises.
Learn
Turn capture into continuous learning
~MXN 6,990/mo
- Up to 30 users
- 20h video processing / month
- 500 documents & SOPs
- 500 AI queries / day
- 20h voice intelligence with diarization
- 100 GB storage
- Unlimited Quick + 3 Studio Pro + 1 Avatar tutorial/mo
- Vision Learning — auto SOP generation
- Confidence scores on AI answers
- Basic roles
- Priority email support
- SLA 99.7%
- 2h onboarding session included
14-day trial included
Master
Master operations across an entire plant
~MXN 11,990/mo
- Up to 100 users
- 60h video processing / month
- 2,500 documents & SOPs
- Unlimited AI queries
- Unlimited voice intelligence with diarization
- 500 GB storage
- Unlimited Quick + Studio Pro + 3 Avatar tutorials/mo
- Vision Learning — auto SOP generation
- Handover Packs & knowledge events
- Confidence scores on AI answers
- Full RBAC
- Priority support
- SLA 99.9%
- 4h onboarding session included
14-day trial included
Scale
Scale knowledge across multiple sites
~MXN 25,990/mo
- Up to 300 users
- 150h video processing / month
- Unlimited documents & SOPs
- Unlimited AI queries
- Unlimited voice intelligence with diarization
- 2 TB storage
- Unlimited AI tutorials (Quick, Studio Pro, Avatar)
- Vision Learning — auto SOP generation
- Handover Packs & knowledge events
- Confidence scores on AI answers
- Full RBAC
- Multi-site analytics
- SSO / SAML
- Dedicated Customer Success Manager
- Dedicated success specialist
- SLA 99.9%
- 4h onboarding session included
Video processing billed per processed hour · Storage pay-as-you-grow · All plans include 14-day free trial
Compare all plans
See exactly what's included at each tier.
| Feature | Free | Capture | Learn Most Popular | Master | Scale | Enterprise |
|---|---|---|---|---|---|---|
| Quotas | ||||||
| Users | 3 | 10 | 30 | 100 | 300 | Unlimited |
| Video processing | 1h | 5h | 20h | 60h | 150h | Unlimited |
| Documents & SOPs | 25 | 100 | 500 | 2,500 | Unlimited | Unlimited |
| AI queries | 20 | 50 | 500 | Unlimited | Unlimited | Unlimited |
| Voice Intelligence | 1h | 5h | 20h | Unlimited | Unlimited | Unlimited |
| Storage | 5 GB | 25 GB | 100 GB | 500 GB | 2 TB | Unlimited |
| Free AI tutorials/mo (Quick / Studio / Avatar) | 1 / — / — | 5 / 1 / — | ∞ / 3 / 1 | ∞ / ∞ / 3 | ∞ / ∞ / ∞ | ∞ / ∞ / ∞ |
| Features | ||||||
| Vision Learning | ||||||
| Handover packs | ||||||
| Confidence scores | ||||||
| Roles & permissions | Basic roles | Full RBAC | Full RBAC | Full RBAC | ||
| Multi-site analytics | ||||||
| SSO / SAML | ||||||
| Custom connectors | ||||||
| Custom AI models | ||||||
| On-premise deploy | ||||||
| Audit exports | ||||||
| Dedicated CSM | ||||||
| Support & SLA | ||||||
| Support | Community support | Email support | Priority email support | Priority support | Dedicated success specialist | Custom support |
| Uptime SLA | Best-effort | 99.5% | 99.7% | 99.9% | 99.9% | Custom |
| Onboarding included | 2h | 4h | 4h | |||
Pay-as-you-grow
Need more than your plan includes? Overages let you scale without upgrading.
14-day free trial
Cancel anytime
24h support response
No setup fees
Frequently asked questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of the next billing cycle.
What happens after the free trial?
After 14 days, your account will be converted to the selected plan. You'll receive a reminder email before the trial ends.
How is video processing billed?
Video processing is billed per hour of processed video. Each plan includes a monthly allocation; additional hours are charged at $5/hour.
Do you offer on-premise deployment?
Yes, our Enterprise plan includes on-premise and VPC deployment options with full data sovereignty guarantees.
What file formats do you support?
We support all major video formats (MP4, MOV, AVI, WebM) and documents (PDF, DOCX, XLSX, PPTX, TXT, Markdown).
Is my data secure?
Absolutely. All data is encrypted at rest and in transit using military-grade encryption. We support multi-tenant isolation, audit logging, and comply with SOC 2 and GDPR.
What happens if I exceed my plan limits?
We never cut you off mid-month. Overages kick in automatically at the published per-unit rates (video processing, storage, extra AI queries, additional users). You'll see them on your next invoice. If overages become a pattern, we'll suggest upgrading to the next tier where they're typically cheaper.
Is there a free tier?
Yes. The Free plan supports up to 3 users, 1 hour of video processing per month, 25 documents, and 20 AI queries per day — enough to evaluate the system with a small pilot team. No credit card required. Upgrade when you're ready.
Prices in USD. Mexico customers: we bill from our U.S. entity. Your company processes IVA as an import of services under Art. 24 LIVA (creditable virtual IVA). Contact us if your tax department needs additional documentation.